1. Q: Where are your Teddy Bears made? A: Our Teddy Bears are proudly made in our factory located [insert location]. We take great pride in ensuring that every bear is crafted with love and attention to detail.
2. Q: What materials are used to make your Teddy Bears? A: We use high-quality, child-safe materials to create our Teddy Bears. This includes soft plush fabrics, durable stitching, and hypoallergenic filling to ensure a safe and huggable companion for everyone.
3. Q: Are your Teddy Bears suitable for all ages? A: Yes, our Teddy Bears are designed to be suitable for all ages. However, we do offer specific collections that cater to different age groups, including bears with extra safety features for infants and toddlers.
4. Q: Can I personalize a Teddy Bear with a name or message? A: Absolutely! We offer personalized Teddy Bears that can be embroidered with a name, message, or special date. Simply select the personalization option when placing your order and provide the desired text.
5. Q: How do I clean my Teddy Bear? A: To clean your Teddy Bear, we recommend spot cleaning with a mild detergent and warm water. Gently scrub the affected area and allow it to air dry. Avoid using harsh chemicals or machine washing, as it may damage the bear’s fabric and construction.
6. Q: What is your return policy? A: We want you to be completely satisfied with your Teddy Bear purchase. If, for any reason, you are not happy with your order, please contact our customer service within 30 days of receiving your bear. We will be happy to assist you with returns, exchanges, or refunds, subject to our terms and conditions.
7. Q: Do you offer wholesale or bulk orders? A: Yes, we do offer wholesale and bulk order options. If you are interested in purchasing Teddy Bears in larger quantities, please contact our sales team or fill out our wholesale inquiry form on our website. We will be glad to assist you with pricing and order details.